>_ THE BLOG

Straight talk about
running a service business.

Your income is tied to your time. Most of what we write about is how to stop losing it to admin, whether or not you ever hire us.

6 August 2026
6 min read
Trades · Buying

When it is worth moving off ServiceM8 (and when it is not)

ServiceM8 is a good product. That does not make it right forever. Four honest signals it has stopped fitting, and three that mean you should stay put.

Read it →
6 August 2026
5 min read
Trades · Operations

Why so many trade businesses run on PDFs, and what it costs

PDFs feel like records. They are actually dead ends. Here is what that costs a busy service business, and the cheapest way out.

Read it →
6 August 2026
7 min read
Trades · Buying

Software for trade businesses: what actually matters

Most trade software is sold on features. Almost none of them are the thing that decides whether it works for you. Here is what to judge instead.

Read it →
6 August 2026
6 min read
Trades · Operations

Your time is your income. Your admin is eating both.

If you run a trade or service business, every hour in the office is an hour not on the tools. Here is how to work out what your admin is actually costing you, in dollars.

Read it →